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Product · Visitor management

Magic-link check-in.
Host-aware. Compliance-grade.

One link per guest. Sent on invite, scanned at the door, dropped into the audit log on checkout. No paper sheet, no front-desk bottleneck, no “who let them in?”

01 — Capability

Three layers, one visit.

Visitor management in LiteHQ runs end-to-end on the same data the bookings engine uses. Guests aren’t a side feature — they’re a first-class entity tied to rooms, hosts, and invoices.

  • Magic link

    Members invite from the booking modal. Guests get a signed link that doubles as their door pass — no app install, no account.

    QR + numeric fallback. Works offline at the kiosk.
  • Host notify

    Hosts get a push and Slack ping the moment their guest scans in. The kiosk shows the guest who's collecting them.

    Configurable per host: push, email, SMS, Slack.
  • Audit log

    Every entry, every exit, every NDA acknowledgement. Exportable to CSV or pulled via API for fire-warden and compliance reports.

    7-year retention. Tamper-evident timestamps.

02 — Visit lifecycle

From invite to audit, in four steps.

Every visit follows the same shape. The system handles each transition; humans only see the bits that matter to them.

  1. Step 1
    Invite sent

    Host sends magic link from the booking. Email includes wifi, parking, and the host's photo.

    Member · Jordan L.08:14 AM
  2. Step 2
    Guest scans

    QR or numeric code at the kiosk. NDA prompt if configured. Photo capture optional.

    Guest · Daniel @ Acme09:58 AM
  3. Step 3
    Host notified

    Push + Slack ping. Kiosk shows “Welcome, Daniel — Jordan is on her way.”

    Host · Jordan L.09:58 AM
  4. Step 4
    Checked out

    Auto-checkout on door close or manual tap. Duration logged to the audit ledger.

    System12:31 PM

03 — Kiosk preview

A welcome screen that does real work.

iPad in lobby, Android tablet at the security desk, or any browser on a Chromebook — the kiosk runs the same React PWA. Offline-safe with queued sync.

  • Branded per location
    Logo, accent color, and ground rules per site
  • Photo capture
    Optional. Stored against the visit, not the person
  • NDA handoff
    Sign on-device; PDF lands in the host's inbox
  • Multi-language
    EN, FR, ES, JA, ZH-TW shipped today
Northside Workspace · Reception
Online12:31 PM
Welcome
Daniel Reyes
Acme Industries
Heading to
Atrium · Level 3
Hosted by
Jordan Lee
on her way
NDA · signedWifi: Northside-GuestChecked in
Tap your name above to check out

04 — Audit log

Every visit. Every door. Every signature.

Filter by host, by room, by date. Export to CSV. Pipe to your data warehouse. The audit log is the single source of truth your fire marshal and your CISO both trust.

Audit log · Northside Workspace · last 7 days
482 visits
  • Daniel Reyes
    Acme Industries
    When
    May 22 · 09:58
    Host
    Jordan L.
    Status
    checked-out
  • Sara Patel
    Lighthouse Labs
    When
    May 22 · 11:12
    Host
    Mei K.
    Status
    in-progress
  • Onyeka Adams
    Self-employed
    When
    May 21 · 14:02
    Host
    Daniel R.
    Status
    checked-out
  • Marcus Lee
    Glanbia
    When
    May 21 · 09:33
    Host
    Alex M.
    Status
    checked-out
  • Yuki Tanaka
    Lighthouse Labs
    When
    May 20 · 16:45
    Host
    Mei K.
    Status
    checked-out
  • Felix Brun
    Acme Industries
    When
    May 20 · 10:00
    Host
    Jordan L.
    Status
    no-show
  • Ada Eze
    Briar HQ
    When
    May 19 · 13:18
    Host
    Daniel R.
    Status
    checked-out
  • Iris Nakamura
    Lighthouse Labs
    When
    May 19 · 09:07
    Host
    Mei K.
    Status
    checked-out

Operator

“We dropped the paper sign-in book the day we turned LiteHQ on. The audit log paid for the subscription in week one — our insurance renewal asked for two years of visitor records and I exported them in 30 seconds.”

Jordan Cho
Facilities Manager · Briar HQ · 850 members
Customer since 2023

Move your visitor logs out of the binder.

Ship a kiosk and a host workflow this week. Import historical visits from any CSV — including OfficeRnD, Nexudus, and Envoy exports.