You started this space because you cared about the people inside it. LiteHQ takes the operational drag (billing chaos, the visitor book nobody fills in, a member record spread across five tabs) and gives you back the time to be a host instead of a help-desk.
The independent operator’s reality
Three problems that quietly cost you a member every month.
The same three failures show up in almost every space under 500 members, and most tools solve one while adding two.
Your member data is scattered across five tools.
Bookings in one tab, invoices in another, the membership list in a spreadsheet. The full picture of a member never exists in one place, so every renewal conversation starts with twenty minutes of archaeology.
The 1st of the month eats half your week.
Prorated invoices, late-pay chasing, manual reconciliation between Stripe and your accountant. Every month the same five-day swamp. Nothing about it is community work.
Nobody can say who came through the door.
A guest arrives, someone waves them in, and the only record is half a name in a paper book. When a member asks who visited their team on Tuesday, or your landlord asks who was on site during an incident, you are guessing.
What we do for you
Three capabilities. One per pain. No bloat.
Each LiteHQ capability is built to remove a specific failure mode. No general-purpose dashboards you have to configure for six weeks before they earn their seat.
Member directory with the full picture
Every member’s bookings, invoices, memberships and token usage live on one record. When a renewal conversation comes up, you open one profile, not four tools and a spreadsheet.
- Bookings, invoices and memberships on one record
- Company-level token pools with per-member usage
- Member portal with magic-link login (no password resets)
Stripe + Xero, one billing pipeline
Prorated invoices, automatic dunning, and reconciliation between Stripe and Xero: every line item traces back to a booking or membership. The 1st of the month becomes a 20-minute review.
- Cards via Stripe Connect
- Xero sync with per-line tax handling (no GST surprises)
- Token economy for room credits, printing, guest entry
Visitor check-in and a log to look back at
Guests check themselves in from a browser page on the tablet at reception and pick the person they are here to see. That person gets an email and an in-app notification, and the arrival lands in a log you can filter by location.
- Walk-up check-in page: no app, no guest account, no password
- Every arrival logged with the location, the arrival time, and the host they named
- Still unacknowledged after 20 minutes and your admins get pulled in
Getting started
Flat $99/mo. No outcome stats we can’t back.
We don’t publish churn or revenue numbers without named, consenting customers behind them, and we won’t invent any. What we can promise: one flat plan, month-to-month, cancel anytime, and real help moving your data over.
Email us with what your space runs on today and we’ll scope the import together, honestly, including what transfers cleanly and what doesn’t yet.
Run your community on one tab.
Flat $99/mo, month-to-month, cancel anytime. No setup fee. We’ll help you migrate, email us and we’ll scope it together.