You started this space because you cared about the people inside it. LiteHQ takes the operational drag (billing chaos, day-pass fraud, churn you can’t see coming) and gives you back the time to be a host instead of a help-desk.
The independent operator’s reality
Three problems that quietly cost you a member every month.
The same three failures show up in almost every space under 500 members, and most tools solve one while adding two.
Your member data is scattered across five tools.
Bookings in one tab, invoices in another, the membership list in a spreadsheet. The full picture of a member never exists in one place, so every renewal conversation starts with twenty minutes of archaeology.
The 1st of the month eats half your week.
Prorated invoices, late-pay chasing, manual reconciliation between Stripe and your accountant. Every month the same five-day swamp. Nothing about it is community work.
Day passes leak revenue you never see.
Someone buys one pass, holds the door for three friends. Without badge-in audit, you can’t prove it. The lost revenue compounds quietly month over month, and the worst offenders are the loudest in the lounge.
What we do for you
Three capabilities. One per pain. No bloat.
Each LiteHQ capability is built to remove a specific failure mode. No general-purpose dashboards you have to configure for six weeks before they earn their seat.
Member directory with the full picture
Every member’s bookings, invoices, memberships and token usage live on one record. When a renewal conversation comes up, you open one profile, not four tools and a spreadsheet.
- Bookings, invoices and memberships on one record
- Company-level token pools with per-member usage
- Member portal with magic-link login (no password resets)
Stripe + Xero, one billing pipeline
Prorated invoices, automatic dunning, and reconciliation between Stripe and Xero: every line item traces back to a booking or membership. The 1st of the month becomes a 20-minute review.
- Cards via Stripe Connect
- Xero sync with per-line tax handling (no GST surprises)
- Token economy for room credits, printing, guest entry
Magic-link visitors and door access
Day passes and visitors run on magic links: the guest checks in from their phone, the host gets pinged, and door access follows the booking. Every check-in is logged, so the ‘four friends one pass’ trick stops working.
- Magic-link visitor check-in, straight from the guest's phone
- Every check-in logged with a timestamp
Getting started
Flat $99/mo. No outcome stats we can’t back.
We don’t publish churn or revenue numbers without named, consenting customers behind them, and we won’t invent any. What we can promise: one flat plan, month-to-month, cancel anytime, and real help moving your data over.
Email us with what your space runs on today and we’ll scope the import together, honestly, including what transfers cleanly and what doesn’t yet.
Run your community on one tab.
Flat $99/mo, month-to-month, cancel anytime. No setup fee. We’ll help you migrate, email us and we’ll scope it together.