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For single-location operators

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in a day.

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You opened one space. You shouldn’t need a six-week implementation to run it. LiteHQ ships your billing, your CRM, and your day-pass flow before the end of business — on the credit card you already use for Stripe.

The first-location reality

Three friction points that punish you at 50, break you at 150.

Single-location operators don’t need a 200-feature platform. They need to stop losing a day a week to admin that doesn’t add a single member. These are the three patterns we see in every space under 200 members.

  • Spreadsheet billing

    Your billing lives in a spreadsheet you’re scared of.

    Three tabs, twelve formulas, one accidental sort that breaks the prorations. The fear of breaking the sheet is the reason raises get delayed and refunds get forgotten. Nobody wants to touch it.

  • No member CRM

    There’s no member CRM — just a contact list.

    You know everyone’s name and you remember their kid’s name too. But when a member goes quiet for two weeks, nothing surfaces it until they’re already gone. Memory doesn’t scale to 150.

  • Day-pass cash chaos

    Day passes are still half-cash, half-Stripe link.

    Some pay through the website, some hand over $30 at the door, some ‘forgot their wallet, I’ll get you tomorrow’. The reconciliation tax on cash + Stripe + Venmo + IOU eats your Friday afternoons.

What we do for you

Three capabilities. Live by tomorrow.

LiteHQ ships single-location operators a working stack in a single day. No onboarding-team handoff, no $9k implementation, no waiting room.

  • Solves spreadsheet billing

    Stripe Connect with zero-config onboarding

    Paste your Stripe email, click through onboarding once, and your members can pay by card the same afternoon. No accountant call. No platform fee surprise. Connect handles cards, ACH and NZ direct debit out of the box.

    • Stripe-hosted onboarding — no compliance forms from us
    • Recurring memberships, one-off bookings, day passes — one billing pipeline
    • Member-side card management at /portal — no support tickets to you
  • Solves the no-CRM gap

    Member CRM built into the operator dashboard

    Every member has a profile that shows bookings, invoices, last visit, and a quiet AI-drafted summary of recent activity. The day someone’s pattern shifts, you see it. No new tool to log into — it’s the same dashboard you use for billing.

    • Member profile with timeline of every interaction
    • Activity-drop flags before cancel emails arrive
    • Notes, tags, and check-in reminders synced across the team
  • Solves day-pass chaos

    Ledger automation for day passes & top-ups

    Every day pass — Stripe Link, walk-in, comp — lands in the same ledger as your memberships. The reconciliation report at month-end is one click and the line items match what Xero already knows.

    • Walk-in tablet flow with tap-to-pay and printed receipt
    • Token wallets for prepaid day passes — gift, expire, refund
    • Auto-sync to Xero with per-line tax handling (no GST surprises)
See every feature in detail

Customer story

Greenroom customer story

GreenroomWellington · 120 membersLive in a day

“I signed up at 10am. By 4pm we’d invoiced the first ten members, the day-pass tablet was live at the door, and I’d closed three spreadsheets I’d been afraid of for two years.”

Greenroom went from a three-tab spreadsheet to one operator dashboard in a single business day. The owner ran the rest of the week on LiteHQ alone — and the next Friday, payroll was the same time as billing close.

Sione Tagaloa
Founder & operator, Greenroom Wellington
The headline result
1 day
from signup to invoicing the first member. No implementation team, no migration cost.
  • 3 spreadsheets retired by close of business
  • $0 implementation — Stripe Connect onboarded itself
  • 120 members invoiced before the end of the first month

Outcomes

What single-location operators recover, in numbers.

Median across 18 single-location operators, measured 30 days after switching from spreadsheet billing. Not the unicorn case. The middle of the pack.

Setup time
1 day−6 weeks vs. legacy

signup → first paid invoice

Time saved on billing
80%+1 day / week

vs. spreadsheet close

Member-data accuracy
99%+14 pts

ledger ↔ Stripe ↔ Xero

Day-pass capture
+38%+$640 / mo

recovered from cash leakage

No implementation fee. Ever.

We do not bill setup. You connect your Stripe, import your members from a CSV or your existing tool, and run the rest of the week on LiteHQ.

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For your first location

Be live by close of business.

Sign up this morning. Invoice your first member this afternoon. No demo required, no migration cost, no implementation team handoff.

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