Skip to content
Book demoStart free

For enterprise & franchise

The operating layer
behind your network.

Talk to enterpriseSee the platform
99.99% SLADedicated CSMSOC 2 in progressMulti-currency

You run a platform, not a coworking space. LiteHQ powers franchise networks, branded workplace programs and white-label workspace products — with the tenancy model, contractual rigor, and operational telemetry enterprise procurement actually signs off on.

The enterprise platform reality

Three breakdowns that disqualify every off-the-shelf SaaS.

At 50+ locations or in a franchise model, you’re no longer the end-customer of a coworking tool — you’re building a platform on top of one. The constraints are different.

  • White-label gap

    Off-the-shelf tools refuse to disappear.

    Your franchisees want the Acme-branded portal, the Acme login screen, the Acme invoice header. Every vendor you've evaluated stamps their logo somewhere — and your legal team flags it every time.

  • Hierarchical billing

    Billing hierarchies break standard SaaS.

    Franchisee bills end-customer. Master franchise collects royalty. Corporate splits revenue share. Most platforms model two parties; you have four — plus FX, plus tax jurisdictions, plus group invoicing on top.

  • Support tier

    'Best-effort' support breaks your enterprise sales motion.

    You can't sell into Fortune 1000 customers with a vendor whose SLA is 'we'll respond within business hours, sometime.' You need contractual uptime, named CSM, on-call paths — or your platform's prospects walk.

What we do for platform operators

Built so your franchisees never know we’re here.

LiteHQ ships an enterprise tenancy model from day one. We support the contracts your CTO needs, the white-label your CMO needs, and the billing your CFO needs — without bespoke engineering.

  • Solves white-label gap

    Full white-label portal & APIs

    Custom domain, your logo, your colors, your transactional emails. Member-facing surfaces ship with zero LiteHQ branding. Your operators see 'Acme Workspaces' — not a co-branded platform.

    • CNAME-mapped domains per franchisee
    • Theme + asset pipeline — Figma tokens map cleanly
    • Invoice + email templating with full HTML control
  • Solves hierarchical billing

    Multi-tenant platform billing model

    We model the full hierarchy: corporate → master franchise → franchisee → end-customer. Revenue share, royalties, group invoicing, intercompany splits — all reconciled in one ledger, with FX and tax-jurisdiction support out of the box.

    • Stripe Connect platform-of-platforms support
    • Multi-currency settlement, daily FX revaluation
    • Royalty + revenue share rule engine
    • Per-jurisdiction tax (US sales tax, UK VAT, NZ + AU GST)
  • Solves support tier

    99.99% SLA & dedicated CSM

    Contractual uptime with credits, named customer success manager, 24/7 Slack channel and on-call escalation. We sign your customer's DPA. We'll fly to your franchisee summit. You bring the prospects; we'll bring the credibility.

    • 99.99% uptime SLA with documented credit schedule
    • Named CSM + quarterly business reviews
    • 24/7 on-call rotation, 15-minute P0 response
    • Customer-facing DPA, security questionnaire pre-filled
What ships in the enterprise tier
  • Customer-facing DPA
  • SOC 2 (in progress)
  • EU + APAC data residency
  • 24/7 named on-call
  • Penetration tests, annual
  • Quarterly business reviews
  • Custom contract terms
  • Roadmap influence channel
See every feature in detail

Customer story

Banyan platform customer story

BanyanAPAC franchise · 80 locationsCustomer since 2022

“LiteHQ is our platform. Eighty franchisees, four currencies, two royalty models — and not one end-customer has seen the LiteHQ name. When we won the Mitsubishi tower deal, their procurement signed our DPA, not LiteHQ’s.”

Banyan launched their workspace platform on LiteHQ in 2022. They now run 80 locations across five APAC markets with one ops team, contractually backed by a 99.99% uptime SLA and a named CSM.

Priya Desai
Chief Platform Officer, Banyan
The headline result
99.99%
rolling 12-month uptime across an 80-location franchise platform.
  • 80 franchisees, 4 currencies, 1 platform
  • End-customer DPA signed under Banyan brand, not LiteHQ
  • Mitsubishi tower deal won on contractual SLA + DPA combo

Outcomes

Platform-grade metrics, contractually backed.

Aggregated across 4 enterprise platforms (each 50+ locations or white-label), trailing 12 months. Numbers below match what you’ll see in our DPA and master services agreement.

Uptime SLA
99.99%0 SLA breaches

rolling 12 months, all customers

Support response
24/7named CSM

P0: 15-min, P1: 1-hr

Network rollouts
50+0 data-loss events

locations per platform median

Time to first deal
42dvs 9 months bespoke

platform launch → first F1000 win

Co-sign the first deal with us.

Bring us your prospect. We’ll join the security review, sign the DPA, and stand behind the SLA — under your brand. Platform partnerships with custom commercials available.

Book enterprise callDownload trust pack

Launch your workspace platform.

Skip 9 months of bespoke build. LiteHQ ships an enterprise tenancy model your franchisees can run on tomorrow — branded as you, backed by a 99.99% SLA.

Talk to enterpriseTrust & security